Security
Security is at the core of everything we do. Learn how we protect your AI bot deployments with enterprise-grade infrastructure and monitoring.
Infrastructure Security
Every AI bot we deploy runs on hardened infrastructure with multiple layers of security:
- Isolated deployment environments with network segmentation
- Encrypted data at rest and in transit (TLS 1.3)
- Regular security patches and updates
- Automated vulnerability scanning and remediation
- DDoS protection and rate limiting
- Secure API key management with rotation policies
Monitoring & Oversight
Human oversight is a key differentiator. Our security monitoring includes:
- 24/7 automated threat detection and alerting
- Human review of suspicious activities and anomalies
- Real-time logging and audit trails
- Intrusion detection and prevention systems
- Regular security audits and penetration testing
- Incident response procedures with documented playbooks
Access Control
We implement strict access controls to protect your deployments:
- Role-based access control (RBAC) for all services
- Multi-factor authentication (MFA) required for all accounts
- Principle of least privilege for service accounts
- Regular access reviews and permission audits
- Secure credential storage using industry-standard vaults
- API authentication with OAuth 2.0 and JWT tokens
Data Protection
Your data security is paramount:
- End-to-end encryption for sensitive data
- Data isolation between customer deployments
- Regular automated backups with encryption
- Secure data deletion procedures
- Compliance with data residency requirements
- No data sharing with third parties without consent
Compliance & Standards
We adhere to industry best practices and security standards:
- SOC 2 Type II compliance (in progress)
- GDPR and CCPA data protection compliance
- OWASP Top 10 security guidelines
- Regular third-party security assessments
- Security awareness training for all team members
- Documented security policies and procedures
Secure Development
Security starts with our development practices:
- Security code reviews for all changes
- Automated security testing in CI/CD pipelines
- Dependency scanning for known vulnerabilities
- Secure coding guidelines and standards
- Input validation and output encoding
- Protection against common vulnerabilities (XSS, CSRF, SQL injection)
Incident Response
In the event of a security incident, we have procedures in place:
- Documented incident response plan
- 24/7 security team availability
- Rapid containment and remediation procedures
- Transparent communication with affected customers
- Post-incident analysis and improvement
- Coordination with law enforcement when necessary
Responsible Disclosure
If you discover a security vulnerability in our services, we encourage responsible disclosure. Please report security issues to:
We commit to acknowledging your report within 24 hours and providing regular updates on our progress toward resolution.
Questions?
Have questions about our security practices? We're happy to discuss our approach in detail.
Contact us at support@botsforhumans.com